Terms of service

TERMS OF SERVICE

Effective date: September 24, 2026

Welcome to Good Trail Dog. These Terms of Service govern your use of goodtraildog.com and your purchases from Good Trail Dog. By visiting our website, placing an order, or using our services, you agree to these Terms and to the policies referenced here.

1. Online store terms

You must be at least the age of majority in your state or province of residence, or have permission from a parent or legal guardian, to use this site. You may not use our products or services for an unlawful purpose or violate applicable law.

2. Products and pet safety

We make reasonable efforts to display product colors, images, measurements, and descriptions accurately. Screen settings and supplier updates may cause minor differences. Please review the size guide and measure your dog before ordering. Clothing and accessories should be used under appropriate supervision. Check fit and condition before each use, remove any damaged item, and never leave a dog unattended in an item that could restrict movement, breathing, vision, or temperature regulation. Our products are not veterinary or safety devices and are not a substitute for professional veterinary advice.

3. Orders

We may accept, decline, limit, or cancel an order at our discretion, including for suspected fraud, pricing errors, inventory problems, or shipping restrictions. An order confirmation acknowledges receipt and does not guarantee acceptance. If we cancel a paid order, we will refund the amount charged. You agree to provide accurate billing, shipping, and contact information.

4. Prices and payment

Prices are shown in the currency displayed at checkout and may change without notice. Taxes, shipping charges, duties, and other fees, when applicable, will be shown at checkout or charged by the destination country. You authorize us and our payment providers to charge the payment method you submit.

5. Shipping and delivery

Shipping is governed by our Shipping Policy. Delivery dates are estimates and may be affected by carriers, weather, customs, holidays, address errors, or other circumstances outside our control. Separate products in the same order may arrive in different packages.

6. Returns and refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy. Nothing in these Terms limits rights that cannot be waived under applicable consumer law.

7. Intellectual property

The website and its content, including the Good Trail Dog name, logos, text, images, graphics, and design, are owned by or licensed to Good Trail Dog and are protected by applicable intellectual property laws. You may use the site for personal, noncommercial shopping purposes only. You may not copy, reproduce, distribute, modify, sell, or exploit site content without written permission.

8. Reviews and submissions

If you submit a review, photo, suggestion, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not violate another person's rights. You grant Good Trail Dog a nonexclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our business. We may remove content that is unlawful, misleading, abusive, or inappropriate.

9. Prohibited uses

You may not interfere with the site's security or operation; introduce malicious code; collect information about others without authorization; impersonate another person; submit false information; scrape or resell site content; or use the site for fraud, harassment, or unlawful activity. We may suspend access for violations.

10. Third-party services and links

Our store is hosted by Shopify and may use third-party payment, shipping, analytics, advertising, and social-media services. Third-party sites and services have their own terms and privacy practices. Good Trail Dog is not responsible for third-party content or services except as required by law.

11. Privacy

Our collection and use of personal information are described in our Privacy Policy. Shopify also processes information as the platform provider under its own privacy terms.

12. Disclaimer of warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis. We do not promise that the site will always be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain warranty exclusions, so these exclusions may not apply to you.

13. Limitation of liability

To the fullest extent permitted by law, Good Trail Dog and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the site or products. Where liability cannot be excluded, it is limited to the amount you paid for the product or service giving rise to the claim. These limitations do not apply where prohibited by law.

14. Indemnification

You agree to indemnify and hold Good Trail Dog harmless from third-party claims arising from your unlawful use of the site, your violation of these Terms, or your infringement of another person's rights, to the extent permitted by law.

15. Severability and waiver

If any provision is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

16. Governing law

These Terms are governed by the laws of the State of New Jersey and applicable federal law, without regard to conflict-of-law principles, except where consumer law requires otherwise.

17. Changes

We may update these Terms by posting a revised version on this page. Material changes will take effect as required by applicable law. The effective date above shows when these Terms were last updated.

18. Contact

Questions about these Terms may be sent to Good Trail Dog at kecocoloradopets@gmail.com, New Jersey, United States.